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Hi Ron, can you provide more detail on “stops working even though it has external power”. I have a separate thread open on an issue where logs and metrics not working but all else is fine. Is this what you experienced?

Requesting support on the following: Problem: 1. Nothing in the logs except 1 line "Not Available" 2. No metrics being captured over time Screen Shot 2023-09-10 at 2.15.27 PM.png Additional Context: 1. The dashboard loads without issue. 2. Some Instruments are correctly reporting data: - S...

I was ready to send my new SnekTek back because it kept rebooting from my new Renogy Adventurer controller. At the advice of Jonathan and another member of the community I added power injection to the SnekTek. I wanted to share the approach I took and also to report back that since this modification...

Thanks for this Jonathan. I have been hesitant to modify this in any way for fear of damaging and not being able to return.

Now I can justify making the recommended mods. I will work on this over the weekend and post my findings in a separate thread,

Thanks Ron, My board is v6.0 and different than yours. It has an XL1509 Buck Converter https://datasheetspdf.com/pdf/789105/XLSEMI/XL1509/1 I am not seeing anywhere an aux-power connection. At this point I am not even sure this is a power issue because I placed a voltmeter directly on the VCC and GN...

Thanks for the reply Ron. Hopefully we will hear back from support soon. My window for returning this is a couple days away. I could make one of these on my own with an ESP32 Wroom and a MAX3232 TTL to RS232 converter I already have on hand. But I know this is a lot of work which is why I went the b...

Thanks Jonathan. I just checked the cable you sent with the device and it appears to be a standard RJ12 cable. All 6 wires are connected and pass through on my cable tester. Did you send me the wrong cable or are Renogy customers expected to create a custom cable? For the customization can you pleas...

I've been doing more troubleshooting and starting to think there is a power supply issue. Possibly a problem with the cable? SnekTek doc mentions this is a custom cable. If you look at the rebootCount in the logs above it sits at nearly 36000 reboots. I just disconnected SnekTek from my wifi, unplug...

See screenshot for specific of failure but also other random weirdness like these popup banner error from UI - Supreme Impediment! I've Lost Track of Time. Data Recording Paused. - Major setback. I've Lost Contact with the Solar Controller. Verify Integrity of Communication Cable. My Wifi RSSI signa...