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We swapped out the new SD card for an old 4GB version from someone's cellphone and it started working. Go figure. My apoligies that I did not have time to hunt for a cable and get you any diagnostic information that might have explained what the issue with the original SD card was. We're in the midd...

I shrunk the partition size on the card down to 2GB. Reformatted with FAT32. Same issues. Even tried adding the folder and file manually to see if it would then write to it. No luck, and deleted that. It appears to not see that the card is in the slot. Running out of,options to try, so we'll try ano...

Was the file “2020” that was written on the SD card a folder? The format of the files written is year/month/date folders. For eg. For today’s data: 2020/01/10/logs.txt for diagnostic logs and 2020/01/10/data.txt for data logging. A: Yes, I was expecting a folder based on the path. But it was actuall...

As of this morning the device is still responding "Not Found" for the log files and SD card. I removed the card, put it in a laptop. Removed all Kingston write restrictions. Confirmed FAT32 and that it could be written from Windows 10. Put the card back into the device and same issue. I re...

Ah. That might be it. I rarely use SD cards and hadn't thought about formatting. I'll give that a try. Thanks!

Hi, we just received out kit, prebuilt, and plugged it in, adding a Kingston 16GB Micro SD. After running about three hours there is no log yet written and no graphed info, just the java cicles with the live data. Clicking the log icon brings up a window that says "Error: Failed to load logs.&q...