Search found 9 matches

by Tonyw
Tue Sep 22, 2020 1:37 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

Yea, so the Modbus ID is the "Device Parameter ID" on page 13 IT WORKED! The “Device Parameter” ID shown by the MT50 was 112. I understand that the default is 001. I also read somewhere that using USER settings may change the ID however I have been in USER mode for two years and the Snekt...
by Tonyw
Sat Sep 19, 2020 12:16 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

Thanks I got the video and logs. Can you use the MT-50 to confirm the modbus address setting on the epever? if it is possible to use the MT-50 for this purpose then I'm afraid I don't know how to do it. This link shows the full MT-50 manual https://www.renogy.com/template/files/Manuals/TrcrMtr-MT-5...
by Tonyw
Mon Sep 14, 2020 6:43 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

I am attaching the log files from the time I installed the new unit (V4) i don't seem to be able to attach an MP4 file so I will email the LED video to you You will notice that the logged data starts at 00 hrs and stops at 06.00 every day for some reason. I had already tried switching the controller...
by Tonyw
Thu Sep 10, 2020 11:13 am
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

I have tried the replacement unit that Jon sent (it is a V4 and the original was a V3)and unfortunately I still cannot get any data to be displayed from my Epever AN5415. Here is where things stand. The V3 and V4 are behaving exactly the same. The V3 was working perfectly when I first installed it i...
by Tonyw
Wed Aug 12, 2020 6:54 am
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

Hi Amente

I see you haven't downloaded the log files yet, where do we go from here?
Thanks
Tony
by Tonyw
Sun Aug 09, 2020 2:00 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

[/quote] Hey Tony, I work at SnekTek with John. I inspected your logs, and it seems like the communication over modbus between the dashboard and the EPEVER controller is not happening. It is likely that the EPEVER controller itself is in a "stuck" state. We have noticed this before even wi...
by Tonyw
Sat Aug 08, 2020 4:23 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

Hi Tony, The "NaN" means, the dashboard is not recording a valid live data. Can you download the log file or retrieve it from the SD card and attach it here? The blue and orange flashing slowly indicates the dashboard is sending commands to the controller. Also make sure you have the late...
by Tonyw
Wed Aug 05, 2020 12:27 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Re: Dashboard has stopped displaying data

Thanks Jon I tried three different cables that all work with the MT50 but there is still no live Dashboard data. The jumper appeared in place but I tried removing and replacing it. Before you send a replacement can you answer the following. What does the "NaN" mean in the five live data sl...
by Tonyw
Tue Aug 04, 2020 12:41 pm
Forum: Solar Discussion
Topic: Dashboard has stopped displaying data
Replies: 19
Views: 113469

Dashboard has stopped displaying data

I finished setting up the dashboard and cloud monitoring and everything was working great for a few days but now I cannot get data displayed on the dashboard even though I haven’t changed anything. When I connect via Wifi locally (IP 192.168.4.1) the dashboard comes up and the card is recognised but...