Requesting support on the following:
Problem:
1. Nothing in the logs except 1 line "Not Available"
2. No metrics being captured over time
Additional Context:
1. The dashboard loads without issue.
2. Some Instruments are correctly reporting data:
- Solar Volts
- Battery volts
- Battery Amps
- Battery fahrenheit
- Equipment fahrenheit
3. Some Instruments not reporting data
- Solar Watts
- Solar Amps
Mods that I have done that may have caused or are might be related to this problem:
- In Settings | System Troubleshooting I have set Debug Logs Enabled to 1
- I deleted the config.txt per viewtopic.php?f=3&t=390&p=2249&hilit=config.txt#p2249 hoping to reset the device to factory fresh settings
- I followed the process here viewtopic.php?f=3&t=398 for Power Injection
Not Capturing Logs or Metrics
Re: Not Capturing Logs or Metrics
Sorry for the long delay but:Aces wrote: ↑Sat Sep 09, 2023 5:01 pmRequesting support on the following:
Problem:
1. Nothing in the logs except 1 line "Not Available"
2. No metrics being captured over time
Screen Shot 2023-09-10 at 2.15.27 PM.png
Additional Context:
1. The dashboard loads without issue.
2. Some Instruments are correctly reporting data:
- Solar Volts
- Battery volts
- Battery Amps
- Battery fahrenheit
- Equipment fahrenheit
3. Some Instruments not reporting data
- Solar Watts
- Solar Amps
Screen Shot 2023-09-08 at 2.07.29 PM.png
Mods that I have done that may have caused or are might be related to this problem:
- In Settings | System Troubleshooting I have set Debug Logs Enabled to 1
- I deleted the config.txt per viewtopic.php?f=3&t=390&p=2249&hilit=config.txt#p2249 hoping to reset the device to factory fresh settings
- I followed the process here viewtopic.php?f=3&t=398 for Power Injection
Solar amps and watts are reporting, just 0.
Basically there's an issue with the SD card. Hard to debug because the logs are written to SD card. I would try to format it fat32. Are you using the card I supplied?