Not Capturing Logs or Metrics
Posted: Sat Sep 09, 2023 5:01 pm
Requesting support on the following:
Problem:
1. Nothing in the logs except 1 line "Not Available"
2. No metrics being captured over time
Additional Context:
1. The dashboard loads without issue.
2. Some Instruments are correctly reporting data:
- Solar Volts
- Battery volts
- Battery Amps
- Battery fahrenheit
- Equipment fahrenheit
3. Some Instruments not reporting data
- Solar Watts
- Solar Amps
Mods that I have done that may have caused or are might be related to this problem:
- In Settings | System Troubleshooting I have set Debug Logs Enabled to 1
- I deleted the config.txt per viewtopic.php?f=3&t=390&p=2249&hilit=config.txt#p2249 hoping to reset the device to factory fresh settings
- I followed the process here viewtopic.php?f=3&t=398 for Power Injection
Problem:
1. Nothing in the logs except 1 line "Not Available"
2. No metrics being captured over time
Additional Context:
1. The dashboard loads without issue.
2. Some Instruments are correctly reporting data:
- Solar Volts
- Battery volts
- Battery Amps
- Battery fahrenheit
- Equipment fahrenheit
3. Some Instruments not reporting data
- Solar Watts
- Solar Amps
Mods that I have done that may have caused or are might be related to this problem:
- In Settings | System Troubleshooting I have set Debug Logs Enabled to 1
- I deleted the config.txt per viewtopic.php?f=3&t=390&p=2249&hilit=config.txt#p2249 hoping to reset the device to factory fresh settings
- I followed the process here viewtopic.php?f=3&t=398 for Power Injection